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How to troubleshoot credit card error.

 If you have any questions please text us directly to
317.395.3020

• Make sure you are entering the credit card info correctly and manually. Don't use copy/paste.
  
• Make sure you are using a supported card: Visa, Master Card or American Express.
  
• The following cards are not supported: Discover, Diners Club, JSB, UnionPay.
  
• Make sure online payments are enabled on your card, and that there are no issues with the card or bank account.
  
• Clear your browser's cache and cookies. Here (https://page.inplayer.com/cacheandcookies/)  (https://demo.inplayer.com/clear-cache-and-cookies) is how to do it.
  
• Access the website via private/incognito window. Here (https://page.inplayer.com/incognito/) is how to do it.
  
• Try using a different browser (Chrome (https://www.google.com/chrome/thank-you.html?statcb=0&installdataindex=empty&defaultbrowser=0), Mozilla (https://www.mozilla.org/en-US/firefox/download/thanks/), Safari (https://support.apple.com/downloads/safari), Edge (https://www.microsoft.com/en-us/edge), etc.).
  
• Try using a different device.
  
• Make sure online payments are enabled on your card, and that there are no issues with the card or bank account.
  
• Try using a different card.